About Captivate

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Join the

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Conversation

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  • Our Mission

    To join the conversation between businesses and their customers to deliver an amazing customer experience

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  • The Solution

    The Captivate Hub is a game changing platform that eliminates dead end conversations by removing barriers between customers & businesses

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  • The Captivate Hub

    The Hub allows any combination of live chat, chatbot and channel from any vendor to coexist in the same organisation and across organisations. It also allows total analysis of all these conversations

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  • Captivating

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  • Frictionless

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  • Digital
    customer interactions.

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ABOUT US

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Over these last years we kept running into problems associated with live chat and chatbot solutions. Complexities in setup, vendor lock-in, lack of channel support, bad bots, expensive and siloed live chat systems… and so on. So we built something to fix these, something to quickly and inexpensively ease the complexities of an organisation’s chat ecosystem. We call it The Captivate Hub and it exists to stop conversational dead ends.

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Leadership Team


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Chris Patterson

Founder

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+30 years in Tech, Sales & Marketing

 

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Jazz Dale

CEO

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+20 years in Tech as CEO and Sales. Raised money, built & successfully exited 2 businesses​

 

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Lance Del Valle

CTO

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Planning, team leadership

 

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Jacob Capili

Head of Human Resources

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5+ years recruitment experience

 

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Patricia Aquino

Recruitment

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Manages new recruitments

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Our Clients


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[ds_layout_sc id=”5041″]

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Local Government dealing with citizen information.​

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Challenge​

Build a multi-channel human agent / chatbot solution to cover specific use cases (bin collections, reporting, complaints).​

Solution​

Conversational Hub with web widget, MS Teams, Facebook Messenger, WhatsApp, Twitter and various chatbots.​

Outcome

Early adopter of hub in Q1 2021 with further chatbot expansion planned for Q121.​

Potential Users:​

1800 staff​
300,000 Citizens

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Startup supplying mortgages via multichannel AI and website.​

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Challenge​

Build a multi-channel human agent / chatbot solution to deliver mortgage advice.​

Solution​

Widget, MS Teams, Facebook Messenger, WhatsApp, and chatbot with website and webapp.​

Outcome

Early adopter of hub in Q1 2021 with further chatbot expansion planned for Q121.​

Potential Users:​

Startup staff​
UK Mortgage Market​

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Global Value Added Distributor.​

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Challenge​

Global Value Added Distributor.​

 

Solution​

Conversational Hub with MS Teams and various chatbots.​​

 

Outcome

Early adopter of hub in Q1 2021.​

 

Potential Users:​

8,000 staff​
Global Customers

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SPF supplies high end financial advice via chatbot and website.​

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Challenge​

Build a multi-channel human agent / chatbot solution to deliver mortgage advice.​

Solution​

Conversational Hub with web widget, MS Teams, Facebook Messenger, WhatsApp, and chatbot with website and webapp.​

Outcome

Early adopter of hub in January 2021 with further expansion planned for Q121.

Potential Users:​

200 mortgage brokers​
UK High Finance Market​

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row disabled_on=”off|off|on” _builder_version=”4.10.5″ _module_preset=”default” width_tablet=”” width_phone=”95%” width_last_edited=”on|phone” max_width=”1200px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.10.5″ _module_preset=”default” global_colors_info=”{}”][dsm_card_carousel centered_slides=”on” autoplay=”off” infinite=”off” equal_height=”on” arrows=”off” slide_to_show_tablet=”2″ slide_to_show_phone=”1″ slide_to_show_last_edited=”on|desktop” module_class=”client-slider” _builder_version=”4.10.5″ _module_preset=”default” global_colors_info=”{}”][dsm_card_carousel_child title=”Local Government dealing with citizen information. ” image=”https://www.captivat.io/wp-content/uploads/2021/08/Large-Logo.png” image_as_background=”off” button_url_new_window=”1″ _builder_version=”4.10.5″ _module_preset=”default” header_level=”h3″ header_font=”Roboto||||||||” header_text_color=”#333333″ header_font_size=”17px” header_line_height=”1.5em” body_font=”Roboto||||||||” body_text_color=”#5f5f5f” body_font_size=”15px” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset3″ box_shadow_vertical=”4px” box_shadow_blur=”4px” box_shadow_spread=”0px” box_shadow_color=”rgba(85,158,202,0.25)” global_colors_info=”{}” box_shadow_horizontal__hover_enabled=”on|desktop” box_shadow_vertical__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”on|desktop” box_shadow_spread__hover_enabled=”on|desktop” box_shadow_color__hover_enabled=”on|hover” box_shadow_color__hover=”rgba(14,84,132,0.45)” box_shadow_horizontal__hover=”-39px” box_shadow_vertical__hover=”47px” box_shadow_blur__hover=”40px” box_shadow_spread__hover=”0px”]

Challenge​

Build a multi-channel human agent / chatbot solution to cover specific use cases (bin collections, reporting, complaints).​

Solution

Conversational Hub with web widget, MS Teams, Facebook Messenger, WhatsApp, Twitter and various chatbots.​

Outcome

Early adopter of hub in Q1 2021 with further chatbot expansion planned for Q121.​

Potential Users:​

1800 staff​
300,000 Citizens

[/dsm_card_carousel_child][dsm_card_carousel_child title=”Startup supplying mortgages via multichannel AI and website. ” image=”https://www.captivat.io/wp-content/uploads/2021/08/meetparker-logo.png” image_as_background=”off” button_url_new_window=”1″ _builder_version=”4.10.5″ _module_preset=”default” header_level=”h3″ header_font=”Roboto||||||||” header_text_color=”#333333″ header_font_size=”17px” header_line_height=”1.5em” body_font=”Roboto||||||||” body_text_color=”#5f5f5f” body_font_size=”15px” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset3″ box_shadow_vertical=”4px” box_shadow_blur=”4px” box_shadow_spread=”0px” box_shadow_color=”rgba(85,158,202,0.25)” global_colors_info=”{}” box_shadow_horizontal__hover=”-39px” box_shadow_horizontal__hover_enabled=”on|desktop” box_shadow_vertical__hover=”47px” box_shadow_vertical__hover_enabled=”on|desktop” box_shadow_blur__hover=”40px” box_shadow_blur__hover_enabled=”on|desktop” box_shadow_spread__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(14,84,132,0.45)” box_shadow_color__hover_enabled=”on|hover” box_shadow_spread__hover=”0px”]

Challenge​

Build a multi-channel human agent / chatbot solution to deliver mortgage advice.​

Solution​

Widget, MS Teams, Facebook Messenger, WhatsApp, and chatbot with website and webapp.​

Outcome

Early adopter of hub in Q1 2021 with further chatbot expansion planned for Q121.​

Potential Users:​

Startup staff​
UK Mortgage Market​

[/dsm_card_carousel_child][dsm_card_carousel_child title=”Global Value Added Distributor. ” image=”https://www.captivat.io/wp-content/uploads/2021/08/Tech-Data.png” image_as_background=”off” button_url_new_window=”1″ _builder_version=”4.10.5″ _module_preset=”default” header_level=”h3″ header_font=”Roboto||||||||” header_text_color=”#333333″ header_font_size=”17px” header_line_height=”1.5em” body_font=”Roboto||||||||” body_text_color=”#5f5f5f” body_font_size=”15px” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset3″ box_shadow_vertical=”4px” box_shadow_blur=”4px” box_shadow_spread=”0px” box_shadow_color=”rgba(85,158,202,0.25)” global_colors_info=”{}” box_shadow_horizontal__hover=”-39px” box_shadow_horizontal__hover_enabled=”on|desktop” box_shadow_vertical__hover=”47px” box_shadow_vertical__hover_enabled=”on|desktop” box_shadow_blur__hover=”40px” box_shadow_blur__hover_enabled=”on|desktop” box_shadow_spread__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(14,84,132,0.45)” box_shadow_color__hover_enabled=”on|hover” box_shadow_spread__hover=”0px”]

Challenge​

Global Value Added Distributor.​

Solution

Conversational Hub with MS Teams and various chatbots.​​

Outcome

Early adopter of hub in Q1 2021.​

Potential Users:​

8,000 staff​
Global Customers

[/dsm_card_carousel_child][dsm_card_carousel_child title=”SPF supplies high end financial advice via chatbot and website. ” image=”https://www.captivat.io/wp-content/uploads/2021/08/spf.png” image_as_background=”off” button_url_new_window=”1″ _builder_version=”4.10.5″ _module_preset=”default” header_level=”h3″ header_font=”Roboto||||||||” header_text_color=”#333333″ header_font_size=”17px” header_line_height=”1.5em” body_font=”Roboto||||||||” body_text_color=”#5f5f5f” body_font_size=”15px” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset3″ box_shadow_vertical=”4px” box_shadow_blur=”4px” box_shadow_spread=”0px” box_shadow_color=”rgba(85,158,202,0.25)” global_colors_info=”{}” box_shadow_horizontal__hover=”-39px” box_shadow_horizontal__hover_enabled=”on|desktop” box_shadow_vertical__hover=”47px” box_shadow_vertical__hover_enabled=”on|desktop” box_shadow_blur__hover=”40px” box_shadow_blur__hover_enabled=”on|desktop” box_shadow_spread__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(14,84,132,0.45)” box_shadow_color__hover_enabled=”on|hover” box_shadow_spread__hover=”0px”]

Challenge​

Build a multi-channel human agent / chatbot solution to deliver mortgage advice.​

Solution​

Conversational Hub with web widget, MS Teams, Facebook Messenger, WhatsApp, and chatbot with website and webapp.​

Outcome

Early adopter of hub in January 2021 with further expansion planned for Q121.

Potential Users:​

200 mortgage brokers​
UK High Finance Market​

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What our customers
are saying

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Blog


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News


[/et_pb_text][et_pb_blog fullwidth=”off” posts_number=”2″ include_categories=”1″ excerpt_length=”180″ show_more=”on” show_author=”off” show_date=”off” show_categories=”off” show_pagination=”off” module_class=”col-2-blog” _builder_version=”4.10.5″ _module_preset=”default” header_font=”Kanit|600|||||||” header_text_color=”#0e5484″ header_font_size=”30px” body_font=”Roboto||||||||” body_text_color=”#464646″ body_font_size=”17px” read_more_font=”Roboto|700||on|||||” read_more_text_color=”#FFFFFF” read_more_font_size=”17px” header_font_size_tablet=”” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_read_more=”background: linear-gradient(349.14deg, #004476 23.85%, #559ECA 140.25%);||box-shadow: -11px 36px 30px rgba(85, 158, 202, 0.25);||border-radius: 10px;||margin-top:40px;||display:inline-block;||padding:10px 30px;” border_width_all=”0px” border_radii_image=”on|20px|20px|20px|20px” global_colors_info=”{}”][/et_pb_blog][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.10.4″ _module_preset=”default” width=”100%” max_width=”100%” custom_padding=”150px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.10.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://www.captivat.io/wp-content/uploads/2021/08/pricing-divider.png” title_text=”pricing-divider” align=”center” force_fullwidth=”on” _builder_version=”4.10.4″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.10.5″ _module_preset=”default” background_color=”#1f5984″ custom_padding=”0px||140px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.10.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.10.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://www.captivat.io/wp-content/uploads/2021/08/mail-icon.svg” title_text=”mail-icon” align=”center” _builder_version=”4.10.4″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][et_pb_text module_class=”heading-gradient” _builder_version=”4.10.5″ _module_preset=”default” header_2_font=”Kanit|800|||||||” header_2_text_align=”center” header_2_font_size=”55px” header_3_font=”Kanit||||||||” header_3_text_align=”center” header_3_font_size=”30px” header_2_font_size_tablet=”” header_2_font_size_phone=”40px” header_2_font_size_last_edited=”on|tablet” global_colors_info=”{}”]

Keep up with the conversation

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Subscribe to our monthly newsletter all about conversational architectures.

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[caldera_form id=”CF5f7d533819410″]

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Let’s talk!


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