Enterprise Solutions

While our standard SaaS offering delivers great value with a host of features, we understand that some businesses have unique requirements that cannot always be met by an out-of-the-box solution. 

That’s why our significant Dev team offers bespoke solutions and builds that can be tailored to meet your specific needs and requirements.

 

Key Features

On-premise hosting for data privacy and security

Cross-organisational chat routing

Bespoke integrations

GPT, AI & Machine Learning Solutions

POCs, MVPs and complete builds

On-premise hosting for data privacy and security

Get full control over your data and security with our on-premise hosting for Captivate Chat platform, ensuring data privacy and compliance.

With our solutions, you can have your own Captivate Chat platform hosted on-premise, giving you complete control over your data and security. This feature is particularly important for businesses that are concerned about data privacy and security. With on-premise hosting, you can ensure that your data is protected and compliant with data privacy regulations and fully accessible to your data scientists to work on.

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Cross-organisational chat routing

One of the key features of our platform is cross-organisational chat routing.

This feature allows businesses to collaborate and communicate with partners and stakeholders from different companies. With cross-organisational chat routing, employees can chat with colleagues and customers without needing to switch to different platforms.

This streamlines communication and enhances productivity, enabling businesses to achieve more in less time.

With our solutions, you can have your own Captivate Chat platform hosted on-premise, giving you complete control over your data and security. This feature is particularly important for businesses that are concerned about data privacy and security. With on-premise hosting, you can ensure that your data is protected and compliant with data privacy regulations and fully accessible to your data scientists to work on.

Bespoke Integrations

Our bespoke integrations seamlessly integrate your own channel, chatbot, or live chat platform with our solutions, meeting your unique needs. Contact us for tailored communication solutions and expandable features, including APIs and SDKs.

We also offer bespoke integrations that allow you to seamlessly integrate your own channel, chatbot, or live chat platform with our solutions. This feature ensures that you can tailor the platform to meet your specific needs and requirements. We understand that businesses have unique requirements, and our bespoke integrations ensure that your communication platform is designed to meet your unique needs.
If you require new channels, chatbots, or live chats, specialty reporting, integrations with certain systems, as well as support for physical devices such as IoT controllers, just Contact Us. Our platform is packed with features, and the list is ever-growing. We are happy to build new features to meet your unique needs. Our team of experts can work with you to understand your requirements and design bespoke solutions that meet your needs.

Application Developers: If you are looking to build chat into your mobile, desktop or web app, we work with ISVs to allow them to easily and inexpensively achieve this.
Captivate chat allows the easiest out-of-box functionality alongside great flexibility to expand including numerous APIs, documented features, SDKs for custom channels as well as detailed technical documentation.

GPT, AI & Machine Learning Solutions

Our team of 20 specialists in GPT, AI, and ML creates intelligent chat solutions, leveraging the latest technologies to drive business growth. For larger projects, we collaborate with CaptivateBuild.Dev for high-value developer talent. Gain a competitive edge with our cost-effective expertise and Captivate Chat platform.

Currently we have a team of 20 specialist focusing in GPT, AI & Machine Learning solutions for businesses across industries. Our team has years of experience in using the latest technologies to create intelligent solutions that drive business growth.
With the arrival of GPT, we have seen explosive growth in requirements and we have been able to leverage this technology to deliver highly intuitive and personalised chat solutions.
For larger bespoke projects, we work with our sister company, CaptivateBuild.Dev, who specialise in building tech and dev talent teams, particularly ML and AI, to quickly gain access to high-value developer talent.
We are experts at getting the best talent for your project. Our recruitment team has extensive experience in identifying and recruiting top developer talent, ensuring that your project is completed on time and within budget.
Our specialist team provides that latest talent at the lowest cost which allows clients to easily experiment with these exciting technologies and to get ahead of the market. Combine with our Captivate Chat platform when needed for smarter chat.

POCs, MVPs and complete builds

Captivate offers small-scale POCs to help businesses explore the potential of AI and ML, providing guidance and innovative ideas for successful implementation.

GPT, AI & Machine Learning are incredible technologies and as they take hold, businesses are wondering how to use them – it’s not easy to know where to start?

Captivate understand this which is why we offer small scale POCs to prove concepts and nail down ROIs before anything big starts.

We will work closely with you to define the art of the possible and since we’ve a lot of experience, we are great at pitching in our own ideas too!

Want to know more about Customised Chat?

Please Contact Us

The Team

Our team of 20 specialists in GPT, AI, and ML creates intelligent chat solutions, leveraging the latest technologies to drive business growth. For larger projects, we collaborate with CaptivateBuild.Dev for high-value developer talent. Gain a competitive edge with our cost-effective expertise and Captivate Chat platform.

Currently we have a team of 20 specialist focusing in GPT, AI & Machine Learning solutions for businesses across industries. Our team has years of experience in using the latest technologies to create intelligent solutions that drive business growth.

With the arrival of GPT, we have seen explosive growth in requirements and we have been able to leverage this technology to deliver highly intuitive and personalised chat solutions.

For larger bespoke projects, we work with our sister company, CaptivateBuild.Dev, who specialise in building tech and dev talent teams, particularly ML and AI, to quickly gain access to high-value developer talent.

We are experts at getting the best talent for your project. Our recruitment team has extensive experience in identifying and recruiting top developer talent, ensuring that your project is completed on time and within budget.

Our specialist team provides that latest talent at the lowest cost which allows clients to easily experiment with these exciting technologies and to get ahead of the market. Combine with our Captivate Chat platform when needed for smarter chat.

Developing New Features

We provide tailored solutions for businesses, including customised communication platforms, new channels, chatbots, live chats, reporting, integrations, IoT support, and more.

We understand that businesses have unique requirements, and our bespoke solutions and builds ensure that your communication platform is designed to meet your unique needs. If you require new channels, chatbots, or live chats, specialty reporting, integrations with certain systems, as well as support for physical devices such as IoT controllers, we can build them for you. Our platform is packed with features, and the list is ever-growing. We are happy to build new features to meet your unique needs. Our team of experts can work with you to understand your requirements and design bespoke solutions that meet your needs. Contact us today to learn more about our bespoke solutions and builds, and how we can help your business achieve its communication goals.

Testimonials

Large Global Distributor

A large global distributor built an ML bot for personalised recommendations during software license renewals, increasing sales and customer satisfaction. Powered by Captivate’s Chat platform with multichannel support and Microsoft Teams integration.

One of our clients, a large global distributor, has built an ML bot aimed at making sure salespeople give the right recommendations during the software license renewal process. 

The bot uses natural language processing and sentiment analysis to analyse customer feedback and provide personalised recommendations to salespeople. The ML bot has helped the distributor to increase sales and customer satisfaction.

The solution is powered by Captivate’s Chat platform, which provides multichannel support and Microsoft Teams live chat integration, making it easier for the distributor’s salespeople to engage with customers across various platforms.

Certchain

A blockchain start-up uses a GPT-based chatbot powered by Captivate’s Chat platform to provide personalised Q&A service, enhancing customer engagement and accuracy across multiple channels.

“Captivate built us an incredibly powerful GPT bot to help our prospects understand complex building regulations and then allowed prospects to chat to our (human) sales guys in MS Teams. Brilliant.”

Another client of ours is a start-up in the blockchain industry that provides a Q&A service based on GPT. The chatbot uses machine learning to understand customer inquiries and provide customised responses based on the user’s context. 

The GPT solution has helped the start-up to increase customer engagement and improve the accuracy of their responses. The chatbot solution is powered by Captivate’s Chat platform, which provides multichannel support and Slack live chat integration, allowing the start-up to reach customers across different channels and improve their overall customer experience.

Want to know more about Customised Chat? Please Contact Us