Other Live Chat Solutions

It takes us very little time to integrate a live chat solution but of course there are so many so we have to choose. For customers who have a particular requirement, be it LiveEngage, Live Chat, Tawk.To, Zendesk, HubSpot, Zoho Desk and so on, please contact us.

IBM Watson Assistant

IBM Watson Assistant allows customers to easily integrate AI conversation into their chat. Watson natively supports channels however by using The Hub, customers are not tied in to IBM’s channel and live chat strategies or prices and can also add Microsoft, Amazon and Google NLP techs.

Web Chat

The Captivate Hub has its own fully configurable Web Widget which can be placed anywhere on your website. Colours and avatars can all be altered as well as the Title and Subtitle. The file and emoticons buttons as well as opening hours of the site can be changed.

Facebook Messenger

The Captivate Hub will convert chat to support Facebook Messenger as a channel. Bot shortcuts are translated and cards, emoticons, images and file uploads are supported.

Instagram

The Captivate Hub will convert chat to support Instagram Direct Messaging as a channel. Bot shortcuts are translated and cards, emoticons, images and file uploads are supported.

WhatsApp

The Captivate Hub will convert chat to support WhatsApp as a channel. Bot shortcuts are converted to numbers and text and cards, emoticons, images and file uploads are supported

Twitter

The Captivate Hub will convert chat to support Twitter as a channel via Direct Messaging. Bot shortcuts are converted to numbers and text and cards, emoticons, images and file uploads are supported

SMS

The Captivate Hub will convert chat to support SMS as a channel. Text only is supported.