Other Live Chat Solutions
It takes us very little time to integrate a live chat solution but of course there are so many so we have to choose. For customers who have a particular requirement, be it LiveEngage, Live Chat, Tawk.To, Zendesk, HubSpot, Zoho Desk and so on, please contact us.
Microsoft Bot Framework
The Microsoft Bot Framework and Microsoft’s Natural Language AI, LUIS are supported. These allows customers to easily integrate AI conversation into their chat ecosystem. The Hub will provide all standard channels as well as agent support via integrated live chat solutions.
The Captivate Hub has its own fully configurable Web Widget which can be placed anywhere on your website. Colours and avatars can all be altered as well as the Title and Subtitle. The file and emoticons buttons as well as opening hours of the site can be changed.
The Captivate Hub will convert chat to support Instagram Direct Messaging as a channel. Bot shortcuts are translated and cards, emoticons, images and file uploads are supported.
The Captivate Hub will convert chat to support Twitter as a channel via Direct Messaging. Bot shortcuts are converted to numbers and text and cards, emoticons, images and file uploads are supported
The Captivate Hub will convert chat to support SMS as a channel. Text only is supported.