WhatsApp into Microsoft Teams

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The Captivate Hub lets your clients use the app of their choice, typically WhatsApp, to chat with you and your back office in Microsoft Teams.

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This brings you closer to your client, buyer or vendor. But not too close  – you get to choose who has access!

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You’ll need a WhatsApp for Business number which we can supply as a Twilio ISV and then you give that out to clients you would like to chat with.

As soon as they contact you, you’ll see them in a new Teams WhatsApp Channel, change it’s name to theirs, add whomsever from your organisation and away you go.  Simple.

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Sign up to Early Adopters Programme

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